FAQs

To establish water service in a new name for an existing water and sewer connection, please contact the Town Office.  Town Hall will set up a Water & Sewer Account and turn on the water service after a deposit in the amount of $150.00 is paid for rental property.  There is no deposit required for the owner of the property to establish service.  However, proof of ownership (i.e. deed or closing documents) and a photo ID are required.  Setting up accounts must be done in person and a photo ID must be presented to a Town official.  Deposit payments are accepted in the form of cash, check, money order, credit or debit card. When paying by check or money order, please make payable to the Town of Shenandoah.  There is a $50.00 charge for returned checks.